Sublimation Mugs - Full Colors at Reasonable Prices

Digital images: Size and Resolution

The following information is provided to help and assist our customers in understanding the importance of size and resolution with respect to digital image files to be used in the decoration of our full-color, custom-decorated coffee mugs.

---

	The below digital photo in the .jpg format was submitted by a customer. The image had the correct dimensions (it could be larger in size as we can always make any image smaller) but does not have the correct resolution.	This is the very same customer submitted digital photo as it will be used by our graphics applications in the preparation of the printed gift mugs decoration as a Photoshop file. Our equipment will print any image with a resolution of 300 dpi's. Should the resolution be insufficient - as in this case - the mug printing equipment will "re-size" the image file so that it'll have a resolution of 300 dpi's. Hence the image will be reduced in size to make up for the "missing" resolution, just as shown below. Note: If we would print in the native resolution of the submitted digital photo, the resulting mug decoration would be very, very pixelated and hardly recognizable.
	Digital image in the Correct Dimensions: and the Correct Resolution:	about 3 inches by 3 inches (max) 300 dpi's

Another way to show the importance of image resolution and image dimensions is shown here where the above shown digital images would result in these mug decorations:

In the above case, the resulting mug decoration is shown above to the right in the first "mug" row (low resolution .jpg-image as submitted is shown in the first "mug" row to the left will be very pixelated on the finished mug).
The correct digital image is shown in the bottom row, both images.
 

As always, we will use any customer-submitted digital images and photos AS IS without contacting the customer, even if the submitted images do not meet with our minimum requirements and the resulting mug decorations might not be acceptable to the digital image submitter.

Please remember that all orders submitted with PayPal are final and cannot be cancelled nor contested.
 

---

Conclusion:

Please try to provide digital image files and/or digital photos that comply with both minimum requirements, namely:

1. Image Dimensions as they should appear on the final coffee mug (or larger)
2. Image Resolution of at least 300 dpi's.

In some cases we can assist our customers and offer some Other Options.

We offer extensive Tips and Suggestions in our Gift Mugs sister web site.
You might want to take a look at them, as well as at our Searchable FAQs.

Thank you for your consideration.

 

---